At Jeetwin India, we work hard in providing our players with the best online and mobile gaming experience; however, we cannot always guarantee, with absolute certainty, the smoothness of your experience, due to, and not limited to, factors outside our control including weak internet connection as well as other circumstances that may lead to disconnection.
In cases of interruption, disconnection, or other incidents affecting gameplay, the following policy shall take effect. Please read the full text before using our services on the site. The use of our services is considered as having read and consented to the said policy.
All players shall bear the risk of disconnection and shall be responsible for reducing the risk related to their internet connection.
When a player is disconnected before the bet is placed, the bet will not be valid, and the account balance will not be affected.
When a player is disconnected after the bet is placed, the bet will be valid, and the account balance will be automatically adjusted. For example, if a player places a bet and loses, the loss will reflect in the account balance.
Players who want to verify bets and their corresponding outcomes shall make a formal request through Customer Support. Please note that this is only a verification process and does not alter the results of the bet.
If problems persist, please contact Customer Support for further assistance. All cases will be independently and thoroughly investigated.
Jeetwin India, at any time and at its sole discretion, reserves the right to modify this policy and issue the final decision on all related matters. Any changes to the policy or relevant decisions will be communicated through in-app messages, emails, WhatsApp, or written notices.
1. Live Baccarat
The conditions for the online Live Baccarat table are as follows:
If disconnection occurs before a bet is placed on any choice within the Baccarat table (Player, Banker, Tie, or Pair), the bet will not be valid, and no adjustments will be made to the account balance.
If disconnection occurs after a bet is placed on any choice within the Baccarat table (Player, Banker, Tie, or Pair), the bet will be valid, and the corresponding result will be reflected in the account balance.
2. Live Roulette
The conditions for the online Live Roulette table are as follows:
If disconnection occurs before a bet is placed on any numbers or options (number, color, even/odd, or number range), the bet will not be valid, and no changes will be made to the account balance.
If disconnection occurs after a bet is placed on any numbers or options (number, color, even/odd, or number range), the bet will be valid, and the outcome will be adjusted in the account balance.
3. Online Slots
The conditions for online slot games are as follows:
If disconnection occurs before the spin, the bet will not be valid, and no changes will be made to the account balance.
If disconnection occurs after the spin, the bet will be valid, and any win/loss will be reflected accordingly in the account balance.